My Dog Is My Best Friend Coffee Mug

This awesome mug is your new best friend for coffee, tea, or any hot drink, staying shiny and bright even after a spin in the dishwasher or microwave!

• Ceramic
• 11 oz mug dimensions: 3.8″ in height, 3.2″ in diameter
• Dishwasher and microwave safe
• Design is printed on both sides

Hand wash or wash in the dishwasher.

• Mug is lovingly designed by us
• Design is carefully printed on the mug by our lovely print partner
• Printing process is heat sublimation

Order Processing:

Please allow 1 to 3 business to process your order. Everything is made to order just for you. Expect an email within 1 to 3 business days to let you know your order is on the way!

If your order will take longer than 3 business days to process, we will reach out to you and let you know.

Flat Rate Shipping:

Orders are generally delivered within 3 to 7 business days using USPS Ground Advantage/DHL or 1 to 4 business days using USPS Priority.

USPS Ground Advantage/DHL - Flat rate shipping fee of $3.99 
USPS Priority - Flat rate shipping fee of $7.99*

*Printed items such as mugs, phone cases, apparel, Dog ID tags and home decor are not eligible for USPS Priority shipping. These items will be shipped via USPS Ground Advantage or DHL.

Printed items will be shipped separately from dog collars, bow ties, leashes, and bandanas.

International Shipping:

We do not ship outside of the United States at this time.

Shipping Addresses

Check your shipping address carefully there are no refunds or reships for orders shipped to wrong addresses provided by the customer.

If you accidentally provide us with the wrong shipping address, please contact us within 2 hours so we can cancel your order and have you place your order again with the correct shipping address.

For your protection and ours, we will only ship to the address that is provided to us when the order is placed.

Damaged Deliveries:

In the event that your order arrives damaged in any way, please email us as soon as possible at woof@angelandlily.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at woof@angelandlily.com.

Here is the short and sweet version of our Return policy:

We strive for 100% customer happiness and satisfaction.

If you are not happy with the item you received or any part of the transaction, please contact us at woof@angelandlily.com right away and an actual human will get back to you the same day to come up with the appropriate resolution.

Here is the long, boring version:

Our return policy is simple!

We have a 30 day return policy, which means you have up to 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We strive for 100% customer satisfaction but we understand that returns and exchanges are necessary sometimes.

We work with our customers to provide a resolution that makes everyone happy.

How We Process Returns

To start a return, you can contact us at woof@angelandlily.com with the information below and we’ll send you instructions on how and where to send your package. Return shipping will be at the customer’s expense unless the return is due to an error made by us or a manufacturing defect. Shipping charges will not be refunded unless the return is due to an error made by us or a manufacturing defect.

1. Name of person who placed the order
2. Order Number
3. Refund or exchange
4. Item(s) being returned
5. Reason for return

Items sent back to us without first requesting a return will not be accepted.

Refunds are processed immediately by our payment processor Stripe however, depending on your bank, it can take up to 3 – 10 business days to appear in your bank account. We recommend checking with your bank if you don’t see your refund within one week. Please feel free to contact us with any concerns or questions as well.

There is one instance in which we will not issue a refund – if you provide us with the wrong shipping address.

Check your shipping address carefully as there are no refunds or reships for orders shipped to wrong addresses provided by the customer. If you have provided us with the wrong shipping address, please contact us and let us know within 2 hours so we can update it in our system.

You can always contact us for any return question at woof@angelandlily.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, like What's On Sale items, custom products (such as special orders or personalized items), custom printed items (such as dog ID tags, coffee mugs, tote bags, apparel, etc.) and digital downloads. Please get in touch if you have questions or concerns about your specific item.